Privacy Policy

1. Information Collection

We may collect the following information:

• Personal Information: name, surname, contact details (phone, email address), delivery addresses, and other details provided during registration or use of our services.

• Technical Information: IP address, browser type, device details, cookies, and usage history of our website.

• Financial Information: payment details necessary for order fulfillment.

2. Use of Information

The information collected is used for the following purposes:

• Processing orders, providing services, and managing your accounts.

• Enhancing service quality and developing new products.

• Sending notifications related to orders, promotions, and policy changes.

• Analyzing statistics and data to optimize our website and services.

3. Disclosure to Third Parties

We do not share your personal information with third parties, except in the following cases:

• When necessary to fulfill your orders (eg, sharing data with logistics partners).

• To comply with legal requirements or government requests.

• To protect our legal rights or prevent fraud.

4. Data Protection

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, data transmission over the internet cannot be guaranteed as completely secure, and you agree to use our services at your own risk.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

You have the right to:

• Request access to your data and obtain a copy.

• Correct or update your personal data.

• Delete your data unless it conflicts with legal requirements.

• Opt out of receiving promotional communications.

To exercise these rights, please contact us using the information provided below.

7. Use of Cookies

We use cookies to enhance the functionality of our website and provide a personalized experience. You can manage cookie settings through your browser.

8. Updates to the Privacy Policy

We reserve the right to amend this Privacy Policy. All changes will be published on this page, and the update date will be indicated.

9. Contact Information

If you have questions or concerns about the processing of your data, please contact us:

• Company: Azerexpresspost

• Website: www.azems.az

• Email: info@azems.az

• Phone: +994 (provide number)

Thank you for trusting Azerexpresspost!